Delinea is seeking an experienced Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers.
Requirements
- At least 3-4 years of proven relevant professional experience as a technical support engineer
- In-depth knowledge and experience with at least some of the following:
- Cybersecurity products and solutions
- IT and System administration (minimum of 5 years)
- Networking and data transport and encryption
- Cloud infrastructure, Machine, network and services virtualization
- Security concepts and methodologies
- Relational databases and SQL language proficiency
- PowerShell, Bash or other OS scripting languages
- Ability to work on-call hours as assigned.
- Troubleshooting and problem deconstruction
- Strong written and verbal English communication skills
- Ability to work diverse, international, customer and team environments
- Able to communicate technical concepts at a professional level in multiple languages
- Trustworthy, self-motivated, and reliable
- Accountability, transparency, and ownership
- Desire to work in a dynamic and challenging environment
- Organized and methodological with great attention to detail
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits, including healthcare insurance
- Pension/retirement matching
- Comprehensive life insurance
- Employee assistance program
- Time off plans
- Paid company holidays