Overview

We are seeking a highly motivated and experienced Generative AI Operations (GenAI Ops) Engineer to join our innovative team.

In this role, you will be at the forefront of the AI revolution, responsible for building, deploying, and maintaining the operational infrastructure for our cutting-edge generative AI models and services. You will work closely with data scientists, machine learning engineers, and software developers to ensure our GenAI applications — especially complex, multi-agent systems — are scalable, reliable, and efficient across major cloud platforms. If you are passionate about operationalizing large-scale AI systems and want to make a significant impact, this is the role for you.

Responsibilities

  • Build and Manage CI/CD Pipelines: Design, implement, and maintain robust, automated CI/CD pipelines for training, evaluating, and deploying large language models (LLMs) and AI agents
  • Orchestrate Agentic AI Workflows: Design, deploy, and manage sophisticated, multi-agent systems. Ensure seamless Agent-to-Agent (A2A) communication and collaboration between specialized agents to automate complex business processes
  • Manage Tool Integration: Implement and manage secure, scalable integrations between AI agents and external tools/APIs, leveraging open standards like the Model Context Protocol (MCP) to ensure interoperability
  • Leverage AI-Powered Development: Utilize AI-powered development tools to accelerate the entire software development lifecycle, from writing infrastructure code and tests to troubleshooting operational issues in cloud environments
  • Infrastructure as Code (IaC): Utilize cloud-native IaC services or cloud-agnostic tools like Terraform to define and manage the infrastructure required for GenAI workloads
  • Model Monitoring and Observability: Implement comprehensive monitoring and logging solutions to track model and agent performance, resource utilization, and system health. For agentic systems, this includes tracing the agent's actions and logging the multi-step conversational flow
  • Scalability and Performance Optimization: Design and implement scalable architectures for model serving and inference. Continuously optimize the performance and cost-effectiveness of our GenAI services
  • Security and Compliance: Implement and enforce security best practices for our GenAI infrastructure and data. Ensure compliance with industry standards and regulations

Requirements

  • 3+ years in a DevOps, SRE, or MLOps role with a focus on cloud infrastructure and a background in cloud services (AWS, GCP, Azure)
  • Skills in building and managing CI/CD pipelines (Jenkins, GitLab CI, or cloud-native services) and proficiency in at least one scripting language (e.g., Python, Bash)
  • Familiarity with IaC tools (e.g., AWS CDK, CloudFormation, Terraform) and containerization/orchestration (Docker, Kubernetes)
  • Track record of deploying and operating LLM inference (e.g., vLLM, Triton, TGI, Ray Serve, KServe/Seldon)
  • Hands-on experience with LLM/app tracing and metrics (e.g., OpenTelemetry + Langfuse, Arize Phoenix, WhyLabs) and in building evaluation pipelines (offline/online, regression suites)
  • Skills in operating retrieval pipelines: embedding generation, indexing/refresh strategies, vector DBs (Pinecone, Weaviate, Milvus, FAISS), and relevance monitoring
  • Experience in running multi-agent workflows (LangGraph, CrewAI, AutoGen-like), including state management, retries, rate limits, tool-failure handling, and step-level auditing
  • Experience in implementing guardrails: secrets isolation, tool/API permissions, prompt-injection defenses, data leakage prevention, PII redaction, and policy enforcement
  • Background integrating agents with external tools using MCP (or similar tool-calling standards) and operating tool registries is a plus
  • Fluent in English (B2+ level)

Nice to have

  • Master's degree or PhD in Computer Science, AI, Machine Learning, or a related field
  • Experience with cloud-native GenAI services like AWS Bedrock, Azure AI Foundry, or Google Vertex AI
  • Familiarity with the architecture and operational challenges of Large Language Models (LLMs)
  • Experience designing or managing multi-agent systems or complex, orchestrated workflows
  • Knowledge of monitoring and observability tools like Prometheus, Grafana, or Datadog
  • Relevant cloud or DevOps certifications
  • Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment

Georgia (Production)

We connect like-minded people

  • Delivering innovative solutions to industry leaders, making a global impact 
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
  • Opportunity to work abroad for up to two months per year 
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events   

We invest in your growth

  • Leadership development, career advising, soft skills and well-being programs 
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers 

We cover it all

  • Participation in the Employee Stock Purchase Plan 
  • Monetary bonuses for engaging in the referral program 
  • Comprehensive medical & family care package   
  • Five trust days per year (sick leave without a medical certificate)   
  • Benefits package (sports activities, a variety of stores and services)

Kazakhstan (Prod)

We connect like-minded people:

  • Delivering innovative solutions to industry leaders, making a global impact 
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
  • Opportunity to work abroad for up to two months per year 
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events   

We invest in your growth: 

  • Leadership development, career advising, soft skills and well-being programs 
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers 
  • Discounts in local language schools, including online courses for the Kazakh language

We cover it all:

  • Participation in the Employee Stock Purchase Plan 
  • Monetary bonuses for engaging in the referral program 
  • Medical & family care package   
  • Six trust days per year (sick leave without a medical certificate)   
  • Coverage of psychology sessions of your choice
  • Benefits package (sports activities, a variety of stores and services)

Uzbekistan (Prod)

We connect like-minded people:

  • Delivering innovative solutions to industry leaders, making a global impact 
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
  • Opportunity to work abroad for up to two months per year 
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events  

We invest in your growth: 

  • Leadership development, career advising, soft skills and well-being programs 
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers 

  • Discounts in local language schools, including offline courses for the Uzbek language

We cover it all:

  • Monetary bonuses for engaging in the referral program 
  • Medical & family care package   
  • Four trust days per year (sick leave without a medical certificate)   
  • Discounts for fitness clubs, dance schools and sports programs
  • Benefits package (sports activities, a variety of stores and services)

Kyrgyzstan (Prod)

We connect like-minded people:

  • Delivering innovative solutions to industry leaders, making a global impact 
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
  • Opportunity to work abroad for up to two months per year 
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events 

We invest in your growth: 

  • Leadership development, career advising, soft skills and well-being programs 
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers

We cover it all:

  • Monetary bonuses for engaging in the referral program 
  • Medical & family care package   
  • Six trust days per year (sick leave without a medical certificate)   
  • Coverage of psychology sessions of your choice
  • Discounts for fitness clubs and sports programs
  • Benefits package (sports activities, a variety of stores and services)

Armenia (Prod)

We connect like-minded people

  • Delivering innovative solutions to industry leaders, making a global impact  
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home 
  • Opportunity to work abroad for up to two months per year 
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events   

We invest in your growth

  • Leadership development, career advising, soft skills and well-being programs 
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers    

We cover it all

  • Participation in the Employee Stock Purchase Plan 
  • Monetary bonuses for engaging in the referral program 
  • Comprehensive medical & family care package   
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)

[epamgdo] Georgia (Remote)

Experience the freedom of remote work from anywhere in Georgia, whether from the comfort of your home, our modern offices in Tbilisi and Batumi or a coworking space in Kutaisi.

[epamgdo] Kazakhstan (Remote)

Unlock the potential of remote work in Kazakhstan, giving you the flexibility to work from home or access our offices in Astana, Almaty or Karaganda.

[epamgdo] Uzbekistan (Remote)

Experience the freedom of remote work from anywhere in Uzbekistan, whether it's the comfort of your home or our modern office in Tashkent.

[epamgdo] Kyrgyzstan (Remote)

Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek.

[epamgdo] Armenia (Remote)

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

[epamgdo] Georgia (About EPAM)

EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.

[epamgdo] Kazakhstan (About EPAM)

EPAM is a team of technologists and innovators united by a passion for technology. In Kazakhstan, we operate across all cities with offices in Astana, Almaty, and Karaganda and work with the world's leading companies from different industries. In 2023, EPAM received the Export Excellence Award at the esteemed Digital Bridge Awards, showcasing our commitment to excellence and innovation.

[epamgdo] Uzbekistan (About EPAM)

EPAM Uzbekistan is a team of technologists and innovators united by technology. In 2019, we opened our first office in Tashkent. Since then, we’ve built a continuously learning organization that helps its employees reach their full potential and achieve professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.

[epamgdo] Kyrgyzstan (About EPAM)

EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.

[epamgdo] Armenia (About EPAM)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.