Overview

We are seeking an innovative and experienced Senior AI Engineer to support our clients in advancing their AI capabilities across various initiatives including AI-powered customer support, agentic staff training and agentic shopping.

Responsibilities

  • Develop and optimize AI agents leveraging LLMs such as OpenAI APIs on Azure
  • Design and implement function calling methodologies to enhance AI agent capabilities
  • Ensure chatbot accuracy and reliability through hallucination prevention techniques
  • Integrate and streamline AI workflows using Python
  • Collaborate on responsible AI and compliance efforts to align with ethical AI guidelines
  • Lead initiatives in Natural Language Processing (NLP) and Conversational AI development
  • Partner with teams to support agent-based training and AI-driven shopping solutions

Requirements

  • 3+ years of experience with LLMs, Claude Code or similar technologies
  • Strong coding proficiency in Python for AI development and integration
  • Knowledge of hallucination prevention techniques and MCP
  • Background in Responsible AI, compliance best practices and ethical AI
  • Expertise in Natural Language Processing (NLP) and Conversational AI
  • English proficiency at B2 level or higher

Nice to have

  • Ability to define and implement testing strategies using chatbot performance metrics
  • Proficiency in exploratory data analysis (EDA) and A/B testing methodologies
  • Understanding of cloud services or ability to define cloud engineering requirements
  • Experience creating data requirements for data engineering teams

[GTS] Benefits (generic, except India)

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn