Overview
We are seeking a dedicated and experienced Senior Atlassian Administrator to manage and enhance our Jira Cloud environment, streamline workflows, and provide top-notch support to our team.
Responsibilities
- Review and improve existing workflows, permission schemes, and automation
- Document existing processes in Jira and newly created ones
- Create users, manage permissions and projects, and resolve issues in the system
- Support and further develop existing Python scripts utilizing Atlassian Python APIs
- Monitor, update, and optimize Jira Cloud environments to ensure reliability and performance
- Develop, test, and implement automation rules to enhance efficiency within Jira Cloud
- Create and maintain automation workflows for managing projects, schemes, and permissions
- Set up and configure Jira projects, workflows, schemes, notifications, and permissions
- Control changes in permission schemes, screens, and workflows through scripting and automation
- Monitor, identify, and troubleshoot system issues, resolving them promptly
- Provide assistance and training to end users, addressing ongoing concerns and questions
Requirements
- 3+ years of working experience in Atlassian tool administration and support
- Expertise in providing application support in enterprise environments
- Proficiency in managing and optimizing Atlassian Cloud applications, particularly Jira Cloud
- Knowledge of Groovy scripting for creating custom solutions within Jira
- Background in Jira Service Management, including its configuration and troubleshooting
- Familiarity with Jira plugins and their development, integration, and maintenance
- English language proficiency at an Upper-Intermediate level (B2) or higher
Armenia (Prod)
We connect like-minded people
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Udemy
- Free English classes with certified teachers
We cover it all
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)
Georgia (Production)
We connect like-minded people
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Udemy
- Free English classes with certified teachers
We cover it all
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Five trust days per year (sick leave without a medical certificate)
- Benefits package (sports activities, a variety of stores and services)
[epamgdo] Georgia (Remote)
Experience the freedom of remote work from anywhere in Georgia, whether from the comfort of your home, our modern offices in Tbilisi and Batumi or a coworking space in Kutaisi.
[epamgdo] Armenia (Remote)
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.
[epamgdo] Armenia (About EPAM)
EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.
[epamgdo] Georgia (About EPAM)
EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.