Overview

Join as a Senior Delivery Manager and play a key role as Engagement Lead, owning client relationships from initial engagement through successful delivery and value realization. Act as the single orchestration point between Sales, Delivery, Solutions and client stakeholders to ensure commercial commitments are translated into high-quality execution and long-term partnership.

Responsibilities

  • Act as primary engagement owner from opportunity qualification through delivery execution and stabilization
  • Establish trusted relationships with client sponsors, business owners and IT leadership
  • Own client communication cadence, escalation management and expectation setting
  • Drive value realization by ensuring outcomes align with client business objectives
  • Partner with Sales and Solution Architects during pre-sales to shape engagement model and delivery approach
  • Own deal-to-delivery transition including handover, scope clarification and governance setup
  • Ensure SOWs, commercials and delivery plans are aligned and executable
  • Align Delivery Managers, Program Managers and Tech Leads around objectives, milestones and quality standards
  • Ensure delivery governance is in place including cadence, KPIs and escalation paths
  • Proactively manage risks, dependencies and scope evolution

Requirements

  • Minimum 8 years in IT services, consulting or digital delivery environments
  • Proven experience in at least two of the following: client engagement leadership, delivery management, pre-sales or account management
  • Experience managing complex, multi-stream delivery
  • Strong understanding of SOWs, commercials and delivery models
  • Experience working with senior client stakeholders
  • Client leadership and stakeholder management skills
  • Engagement governance and delivery orchestration experience
  • Commercial acumen in scope, margin and change management
  • Structured communication and escalation management skills
  • Systems thinking with ability to connect sales, delivery and operations

Spain

  • Private health insurance
  • EPAM Employees Stock Purchase Plan
  • 100% paid sick leave
  • Referral Program
  • Professional certification
  • Language courses

[epamgdo] Spain (About EPAM)

EPAM is a leading digital transformation services and product engineering company with 61,700+ EPAMers in 55+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.

[epamgdo] Spain (About EPAM)

EPAM is a leading digital transformation services and product engineering company with 61,700+ EPAMers in 55+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.

[epamgdo] Spain (life at EPAM)

  • Why Join EPAM
  • WORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
  • CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
  • CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.
  • STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

[epamgdo] Spain (life at EPAM)

  • Why Join EPAM
  • WORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
  • CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
  • CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.
  • STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.