Overview

We are seeking a skilled Salesforce Administrator to optimize and manage our Salesforce Consumer Goods Cloud platform, enabling improved business operations and customer engagement.

Responsibilities

  • Configure and customize the Salesforce Consumer Goods Cloud platform, including retail execution processes, visit planning, and order management
  • Provide specialized user support and training tailored to the unique features of Salesforce Consumer Goods Cloud
  • Ensure data accuracy and security by conducting audits and maintaining data quality specific to consumer goods operations
  • Develop automated solutions for retail execution, merchandising, and promotions using Salesforce tools
  • Create and manage reports and dashboards to deliver actionable insights into sales performance, market trends, and customer behavior
  • Collaborate with IT and other departments to integrate Salesforce Consumer Goods Cloud with ERP systems, supply chain management, and other business applications
  • Stay updated on Salesforce Consumer Goods Cloud advancements and effectively implement new features to enhance processes
  • Ensure compliance with industry standards and apply best practices in consumer goods operations
  • Identify opportunities for process improvements and drive initiatives to enhance platform effectiveness in meeting company goals

Requirements

  • 2+ years of working experience with Salesforce Consumer Goods Cloud, Salesforce platform, or similar technologies
  • Expertise in configuring and customizing Salesforce Consumer Goods Cloud features such as retail execution and visit planning
  • Proficiency in data management, with a focus on accuracy, security, and auditing
  • Competency in creating actionable reports and dashboards to analyze sales and market trends
  • Background in integrating Salesforce with external systems like ERP and supply chain management platforms
  • Understanding of compliance regulations and industry best practices within consumer goods operations
  • Showcase of Salesforce certification, specifically related to administration or Consumer Goods Cloud
  • English proficiency at B2 level or higher

[GTS] Benefits (generic, except India)

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn