Overview

We are looking for an experienced Senior Project Administrator to spearhead the operational excellence and seamless execution of a globally managed program.

Responsibilities

  • Oversee the program’s operational lifecycle, ensuring that automated workflows and partner engagement phases run effectively
  • Verify the accuracy of incoming program data and ensure smooth transitions for partners across engagement milestones
  • Collaborate with the Program Lead and Strategic Ops teams to identify and resolve platform issues or workflow bottlenecks
  • Triage partner inquiries related to partnership status, resource access, or platform functionality and escalate critical matters when necessary
  • Manage inventory, production logistics, and global distribution for branded swag and event-specific items
  • Ensure accurate tracking and provisioning of event-focused credits and skills access while addressing potential capacity concerns
  • Conduct quality checks and verification processes for partners advancing to elite program tiers
  • Track and compile data against key performance indicators to contribute to ecosystem reporting and dashboards
  • Implement spot-checks on automated processes to maintain the integrity and reputation of the global partner directory

Requirements

  • 3+ years of work experience in program and project administration roles
  • Knowledge of communication, program management, and project tracking tools
  • Background in community management, data administration, and Google Workspace
  • Expertise in global logistics and operational workflows for scaled programs
  • Proven capability to monitor metrics and optimize processes based on results-driven analysis
  • English proficiency at B2 level or higher

Nice to have

  • Familiarity with community management principles and strategies
  • Proficiency in data administration and ecosystem tracking
  • Understanding of Google Workspace tools for collaboration and organizational efficiency

[GTS] Benefits (generic, except India)

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn