PostHog is seeking a Technical Customer Success Manager to help increase the number of successful products in the world. The ideal candidate is a customer-obsessed person with technical capabilities, a strong customer focus, and experience working with similar technologies. They will be responsible for ensuring the retention and growth of a large number of customers, building relationships with users, and investigating technical issues.
Requirements
- Technically capable
- Strong customer focus
- Able to work at scale
- Experience working with similar technologies
Benefits
- Base salary component
- Bonus for hitting/exceeding customer retention targets