Overview
Join our dynamic IT team to provide essential technical support that keeps our organization running smoothly. As an IT Support Engineer, you'll solve critical issues, maintain vital systems, and ensure optimal performance across our infrastructure.
At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.
Req.#983960940
Responsibilities
- Deliver exceptional end-user support by diagnosing and resolving hardware, software, and network issues in a timely manner
- Perform installation, configuration, and maintenance of computer systems, peripherals, and office infrastructure
- Manage hardware inventory including procurement, deployment, and lifecycle tracking of IT assets
- Maintain server room infrastructure and monitor environmental conditions to ensure optimal system performance
- Implement and document IT procedures while adhering to security protocols and compliance requirements
- Collaborate with cross-functional teams to troubleshoot complex technical issues and implement effective solutions
Requirements
- 2+ years of experience in desktop support, help desk, or similar IT support role
- Proficiency in Windows operating systems and common business applications
- Strong understanding of computer hardware, peripherals, and networking fundamentals
- Excellent problem-solving abilities with attention to detail and follow-through
- Proven customer service skills with the ability to communicate technical concepts clearly
- Ability to work effectively in a distributed team environment while meeting established SLAs
[epamgdo] USA (About EPAM)
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM
[epamgdo] USA (Exclude CO+Any+Order of application )
Applications will be accepted on a rolling basis.
[epamgdo] USA (H1B visa)
EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.
[USA] Affirmative Action Obligations as a U.S. Government Federal Contractor
Affirmative Action Obligations as a U.S. Government Federal Contractor
As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of individuals with disabilities and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.
[USA] Equal Employment Opportunity
Equal Employment Opportunity
EPAM Systems, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
[USA] Accessibility for Applicants with Disabilities
Accessibility for Applicants with Disabilities
EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.
EPAM Systems, Inc. participates in eVerify.
[USA] Pay Transparency Non-Discrimination Provision
Pay Transparency Non-Discrimination Provision
EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)