Overview

We are seeking a highly skilled Salesforce Technical Administrator to oversee the stability, scalability, and optimization of our Salesforce ecosystem.

This role focuses on leveraging Salesforce Data Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and Marketing Intelligence to drive advanced customer data activation, analytics, and personalized experiences.

Responsibilities

  • Oversee the administration and operational health of Salesforce Data Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and Marketing Intelligence
  • Ensure data accuracy and performance within the Salesforce ecosystem, minimizing errors, failures, or deliverability issues
  • Collaborate with Marketing and IT teams to optimize customer data activation and marketing performance visibility
  • Manage and troubleshoot multi-system integrations, particularly those involving APIs and data flows
  • Develop and maintain customer data models, segmentation logic, and identity resolution capabilities
  • Use SQL and relational data design to support complex data transformations and workflows
  • Deliver insights into marketing performance using Marketing Intelligence and other analytics tools
  • Ensure compliance with company policies, legal requirements, and best practices in data handling
  • Partner with stakeholders to enhance customer journey orchestration and personalized engagement strategies

Requirements

  • 4+ years of Salesforce administration experience
  • Knowledge of Salesforce Data Cloud, Marketing Cloud Engagement, and Marketing Cloud Personalization
  • Understanding of customer data models, identity resolution, and segmentation logic
  • Expertise in SQL, data transformations, and relational database design
  • Background in APIs, data integrations, and multi-system troubleshooting
  • English proficiency at B2 level or higher

Nice to have

  • Salesforce Administrator, Data Cloud Consultant, Marketing Cloud Administrator, or Marketing Cloud Personalization Accredited Professional certification
  • Familiarity with GA4, Big Query, Snowflake, or reverse ETL tools
  • Basic understanding of digital marketing, customer journey orchestration, and personalization strategies

Ukraine

With us you can:

  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

[epamgdo] Ukraine (benefits may differ)

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

[epamgdo] Ukraine (About EPAM)

EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.