Overview

We are looking for an Atlassian Developer to join our team on a contract basis.

In this position, you will focus on enhancing, streamlining, and supporting our Atlassian ecosystem, with a primary emphasis on Jira administration, workflow automation, and Jira Service Management (JSM). Your contributions will help establish scalable, standardized, and automated processes for engineering and operations teams.

Responsibilities

  • Create and optimize Jira workflows to support a variety of issue types and business processes
  • Set up and manage Jira projects, including permissions, notifications, screens, and custom fields
  • Build and refine templates, forms, and request types in Jira Service Management (JSM)
  • Expand Jira capabilities through REST APIs, automation rules, and custom plugins as needed
  • Connect Jira with external platforms such as CI/CD tools, identity management systems, and developer environments
  • Develop dashboards, queries, SLAs, and operational metrics to support reporting and analytics
  • Conduct regular maintenance, upgrades, troubleshooting, and performance improvements for the Atlassian environment
  • Work with engineering, product, and operations teams to turn business requirements into effective Jira solutions

Requirements

  • Minimum of 2 years of hands-on experience with Atlassian Jira administration and configuration
  • Strong skills in designing and managing Jira workflows, issue types, screens, and permission schemes
  • Demonstrated experience with Jira Service Management (JSM), including setting up request types, SLAs, and service workflows
  • Ability to design automation workflows for software delivery and operational processes, such as CI/CD and release management
  • Practical experience with Atlassian REST APIs and integrating Jira with other systems
  • Skilled in creating advanced Jira queries, dashboards, and reports for operational and analytical needs
  • Good understanding of Agile methodologies and related tools
  • Strong troubleshooting, debugging, and system optimization skills
  • Excellent communication skills, both verbal and written, for effective teamwork
  • English proficiency (written and spoken) at B2+ level or higher

Nice to have

  • Experience with the Atlassian Plugin SDK or marketplace apps to extend Jira functionality
  • Knowledge of Confluence and other Atlassian tools
  • Experience integrating Jira with enterprise platforms like GitHub and CI/CD pipelines
  • Background in establishing governance models for large Jira environments
  • Experience in enterprise settings with multiple teams and complex workflows
  • Familiarity with compliance-driven environments, such as regulated industries or audit requirements

[GTS] Benefits (generic, except India)

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn