We’re looking for a Technical Support Team Lead at Movavi

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You’ll work on real tasks and have a direct impact on how our support service operates.
If you’re comfortable with a data-driven approach and enjoy taking the initiative, we’d love to meet you.

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What you'll get to do :

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  • Manage shifts and workload distribution
  • Lead and develop your team (performance, motivation, growth)
  • Work with support metrics to improve processes
  • Hire and onboard new team members
  • Participate in projects
  • Collaborate on cross-team initiatives with other departments
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Required skills:

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  • Experience with helpdesk systems
  • Understanding of customer support metrics
  • Experience in management based on data and metrics
  • Basic data analysis (Excel / Google Sheets)
  • People management (task setting, workload distribution, performance tracking)
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What we offer

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What we offer:

  • Confirmed employment from day one
  • Remote work from anywhere in the world or at our office
  • Flexible work schedule
  • Corporate events and team-building activities
  • A personalized approach to professional growth and development within the company
  • A team of professionals ready to mentor and share their knowledge and experience
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Apply for a position

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