A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments.
Requirements
- Review and evaluate new merchant applications for risk exposure
- Conduct due diligence & enhanced due diligence on merchants
- Monitor existing merchant portfolios for unusual transaction patterns
- Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations
- Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports
- Prepare risk reports and escalate high-risk cases to senior management
- Collaborate with internal and external stakeholders to resolve issues related to the merchant
- Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
- Driving process efficiency through an agile approach and strategic AI implementation
- Submit SMR with relevant regulators
Benefits
- Annual team offsite
- Social events run by our social committee
- Swap a public holiday and take an alternative day off
- Paid leave for volunteering
- Employee Share Option Plan (subject to invitation)
- Paid parental leave for primary and secondary carers
- Novated lease and salary sacrifice options