UpGuard is seeking a Customer Sales Engineer to support customer expansion and provide technical expertise to Account Managers during complex renewal and upsell opportunities. The role involves driving product activation, supporting trials/proof of concepts, and identifying customer pain points. The ideal candidate has experience in a customer-facing, post-sales technical role, sales acumen, and a deep understanding of the cybersecurity and GRC landscape.
Requirements
- 3+ years in a customer-facing, post-sales technical role
- Experience in a post-sales or expansion focused role
- Sales Acumen
- Deep understanding of the cybersecurity and GRC landscape
- Product Expert Mindset
- Strong API Knowledge
- Excellent Communicator
- Problem Solver
- Collaborative
Benefits
- Monthly Lifestyle subsidy
- WFH set-up allowance
- $1500 USD annual Learning & Development allowance
- Annual leave
- 18 weeks paid Parental Leave
- Personal Leave Allowance
- Fully remote working environment
- Top-spec hardware
- Generative AI subsidy
- Health Insurance