Overview

We are looking for a Senior Endpoint Engineer to strengthen secure, reliable end-user computing across enterprise devices and virtual workspaces. You will engineer and support Azure Virtual Desktop (AVD) and Microsoft Intune for physical endpoints and VDI, partnering with Engineering and Operations to keep services stable and compliant—apply now

Responsibilities

  • Deliver technology and products aligned to the roadmap, meeting timelines and quality expectations
  • Provide expert guidance to execute plans and procedures, supporting schedule attainment and product development processes
  • Serve as the final support tier for operations and support teams, performing root cause and preventative analysis
  • Act as an escalation point for Desktop Operations across End User Computing, focusing on Endpoint Security Protection and application management
  • Collaborate with other Engineering teams to build integrated solutions
  • Manage the Azure Virtual Desktop (AVD) environment, including image creation, VM deployment, and performance monitoring
  • Develop automation for software package deployment, application patches, updates, and workstation images
  • Engineer and support multiple Windows desktop images
  • Oversee lifecycle management for global standard desktop and laptop models
  • Design and implement Microsoft Intune solutions that satisfy end user requirements
  • Create and manage Intune policies for application deployment, device compliance, and security configurations
  • Ensure seamless integration with other Microsoft 365 services
  • Design and deploy Windows 11 provisioning via Intune Autopilot, configure Windows Update for Business policies, and maintain standardized deployment images
  • Design and manage Group Policy Objects (GPOs) in Active Directory to enforce security and configuration policies, partnering with the Active Directory team
  • Implement security best practices and compliance policies in Intune, monitor and respond to security incidents related to mobile devices and endpoints
  • Create detailed documentation for Intune configurations, Windows provisioning processes, and Group Policy settings
  • Maintain desktop images and adjust SCCM task sequences as required
  • Package, test, and deploy new applications as needed
  • Maintain and expand the existing Knowledge Base
  • Create and update support documents to sustain high standards in End User Computing service delivery

Requirements

  • Hands-on experience of 3+ years designing and implementing Microsoft Intune solutions in a system engineer role
  • Enterprise-level background in desktop engineering and user support
  • Demonstrated expertise with Windows 11, Active Directory structure, and Group Policy management
  • Practical experience developing and validating software packages using InstallShield or similar tools
  • Experience managing VDI environments, preferably Azure Virtual Desktop
  • Advanced skills in Endpoint Protection Engineering
  • Proficiency with MECM and Intune for endpoint management
  • Strong patch management capabilities, including bios and firmware updates, service pack upgrades, and application-based updates
  • Basic database administration exposure, especially with SQL Server
  • Effective written and verbal communication skills
  • Strong organizational and problem-solving abilities
  • Excellent teamwork skills and motivation for professional growth
  • Fluent English proficiency (B2+ Upper-Intermediate or higher), written and spoken

[GTS] Benefits (generic, except India)

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn