Overview

We are looking for an experienced and skilled Senior ServiceNow Developer to join our team.

The ideal candidate will play a crucial role in designing, developing, and implementing ServiceNow solutions, ensuring optimal functionality and alignment with business goals. This position requires deep technical expertise in ServiceNow, a strong understanding of ITSM, and the ability to collaborate with both technical teams and business stakeholders.

Responsibilities

  • Design and develop custom ServiceNow applications, workflows, and integrations to meet business needs
  • Configure and customize modules such as ITSM, ITOM, HRSD, or CSM in line with organizational objectives
  • Collaborate with stakeholders to gather technical and business requirements and align solutions with business strategies
  • Perform code reviews, ensure best practices, and maintain high code quality standards in the platform
  • Troubleshoot, debug, and resolve platform issues while ensuring minimal downtime for users
  • Establish and enforce governance processes for the ServiceNow platform, including security policies and access controls
  • Build, maintain, and improve integrations between ServiceNow and third-party systems or APIs
  • Optimize performance and scalability of the platform to support organizational growth
  • Ensure all solutions comply with ServiceNow development standards and industry best practices
  • Document technical specifications, runbooks, and process flows for ongoing operational support
  • Mentor junior developers and other team members to elevate technical capabilities across the organization

Requirements

  • Residence in Ukraine (remote work eligible only for candidates based in Ukraine)
  • 3+ years of experience in ServiceNow development, implementation, and maintenance
  • Expertise in ServiceNow scripting (JavaScript), workflows, UI/UX customization, and module configurations
  • Background in ServiceNow modules such as ITSM, ITOM, or HRSD including deep knowledge of related processes
  • Familiarity with API integrations, REST, SOAP technologies, or similar tools for seamless platform connectivity
  • Proficiency in the ServiceNow development lifecycle, SDLC methodologies, and ITIL concepts and applications
  • Competency in platform security, including user roles, access controls, and instance data protection
  • Understanding of system architecture and optimization for ensuring scalability and performance
  • Experience with version control systems or CI/CD tools such as Git or Jenkins to manage development cycles

Ukraine

With us you can:

  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

[epamgdo] Ukraine (benefits may differ)

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

[epamgdo] Ukraine (About EPAM)

EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.