Overview

Join us as a Salesforce Business Solution Architect and play a key role in shaping impactful, scalable solutions that drive real business value. You will work at the intersection of business and technology, translating complex needs into effective, user-friendly solutions on the Salesforce platform. This role offers the opportunity to collaborate with global, cross-functional teams in a dynamic and fast-paced environment. You’ll have a direct influence on product direction, solution quality, and overall customer experience across Salesforce ecosystems. We value innovation, ownership, and a proactive mindset, giving you the space to make a tangible impact. If you’re ready to take on a strategic Salesforce-focused role and grow your career in a global setting, we encourage you to apply.

Responsibilities

  • Take ownership of end-to-end solution design to align with business needs and strategic objectives
  • Collaborate with product stakeholders to define scope, devise plans and develop roadmaps
  • Develop business cases and conduct feasibility assessments for new initiatives
  • Facilitate requirement workshops with global and regional teams
  • Align detailed designs to architectural standards and ensure traceability to requirements
  • Focus on user experience and Salesforce’s out-of-the-box capabilities for optimal outcomes
  • Ensure compliance with security policies and regulatory requirements in service delivery
  • Provide input into decision-making processes alongside business stakeholders
  • Document solutions to ensure clarity and quality in agile environments
  • Plan and coordinate deployments with project and operations teams
  • Ensure solution readiness and stability during environment transitions

Requirements

  • Strong functional expertise in Salesforce (Service Cloud, Health Cloud) and solid platform knowledge
  • Background in business or technology or equivalent practical experience
  • Fluency in English both written and spoken
  • Extensive experience in solution design, business analysis or similar roles in healthcare
  • Experience working within complex global multi-team environments
  • Knowledge of Patient Services and pharmacovigilance processes
  • Excellent communication, presentation and stakeholder management skills
  • Ability to work effectively in matrix and multicultural organizations
  • Organizational strength with strong attention to detail and deadlines
  • Results-oriented mindset with a proactive attitude

Poland (Prod)

We gather like-minded people:

  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities

We provide growth opportunities:

  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
  • English classes

We cover it all:

  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events

Please, note:

  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.
  • We will reach out to selected candidates exclusively.

[epamgdo] Poland (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.