Gladly is a customer experience AI company that delivers cost savings and customer devotion. The Staff Software Engineer, AI & Automation will own the integration architecture, build the connective tissue for AI, and solve product-level problems.
Requirements
- 8+ years of full-stack engineering experience
- Proven Staff or Principal-level ownership
- Daily, hands-on use of AI coding tools
- A strong track record of turning ambiguous ideas into shipped product
- Deep experience with TypeScript, React, Go, and PostgreSQL
Benefits
- Competitive salaries
- Stock options
- Comprehensive benefits
- Generous paid time off
- Parental leave
- Home office stipends