We are seeking a skilled Systems Engineer to engage with strategic customers and partners in Japan to support regional revenue growth. The role involves maintaining a Customer Demo Lab environment, collaborating with sales teams, and demonstrating the value of Extreme Networks solutions to customers.

Requirements

  • Collaborate with account managers to identify customer needs and propose technical solutions
  • Conduct training and product demonstrations to Extreme employees, customers and partners
  • Participate and deliver technical assessments, proof-of-concept deployments, and architectural workshops for prospective customers
  • Deploy, configure, and maintain Extreme Networks hardware and software
  • Design and maintain layer 2/3 topologies, including VLANs, routing, and IPv6 configurations
  • Monitor and troubleshoot lab network performance and stability
  • Maintain lab documentation (topology diagrams, IP plans, configurations)
  • Support automated testing frameworks and integrate network infrastructure into CI/CD pipelines where applicable
  • Configure and maintain network services in the lab (e.g., DHCP, DNS, NTP, syslog)
  • Implement and manage firmware upgrades and backup configurations across test equipment
  • Manage physical cabling and racking of devices; ensure proper labeling and cable management
  • Track hardware inventory, licensing, and lab resource allocation
  • Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
  • Ability to work independently and manage multiple priorities
  • Customer-oriented mindset with strong problem-solving skills
  • Collaborative approach when working with internal teams and external partners
  • Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)

Benefits

  • OTE on a 70-30 split and is based on qualifications and experience
  • Opportunity to work with a variety of modern networking technologies across diverse customer environments
  • Supportive team environment focused on continuous learning and collaboration
  • Exposure to enterprise, education, government, and service provider use cases in the Japan market