Inbound Sales & Appointment Specialist for a growing exterior cleaning company, converting warm leads into booked jobs, with a performance-driven sales environment, structured phone conversations, and clear customer communication.
Requirements
- Manage all inbound leads and customer inquiries via phone, text, and CRM (Housecall Pro)
- Respond quickly to new inquiries and follow up with potential customers
- Schedule appointments and manage booking coordination
- Provide clear, friendly, and professional customer communication
- Convert inbound leads into booked services using consultative sales techniques
- Upsell recurring service plans (monthly, quarterly, biannual) and one-time cleanings
- Maintain accurate CRM records for all customer interactions and job details
Benefits
- Base Pay: $8/hour ($320/week full-time) equivalent to $1300
- Commission: 2% on revenue above $8K/week
- Bonus: $10 per recurring service plan sold