Overview

We are seeking an experienced Lead ServiceNow Developer with solid expertise in ITOM, CSDM and integrations to support our multi-source, service-aware and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to deliver future-proof solutions and empower stakeholders to govern data effectively.

Responsibilities

  • Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof
  • Work with ServiceNow engineers to create, refine and realize user stories
  • Remediate incidents and fulfill requests within the area of responsibility
  • Apply creative thinking, both conceptually and practically, to address complex challenges
  • Create holistic solutions that address multi-source CMDB needs
  • Empower business stakeholders to realize and govern data
  • Support the multi-source, service-aware and self-healing CMDB through ITOM, CSDM and integrations
  • Communicate clearly and empathetically with team members and stakeholders

Requirements

  • 5+ years of experience in software development
  • Solid experience with multi-source CMDB, discovery (patterns) and IRE governance
  • Proficiency in IH-ETL, service mapping and APM/TPM
  • Understanding of CSDM and hands-on experience with ServiceNow ITAM (HAM & SAM) and ITOM modules
  • Capability to create holistic solutions and empower business stakeholders to realize and govern data
  • Skills in creative, conceptual and practical thinking
  • Good communication skills, both clear and empathetic
  • English proficiency at B2 level or higher

Poland (Prod)

We gather like-minded people:

  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities

We provide growth opportunities:

  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
  • English classes

We cover it all:

  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events

Please, note:

  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.
  • We will reach out to selected candidates exclusively.

[epamgdo] Poland (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.