Workana is a remote work platform for talents in Latin America, and they are looking for a Technical Partner Support & QA Specialist to join the UK-based team of Nuweb Group, a global event technology partner.
Requirements
- 2+ years experience in SaaS product support, technical support, or a similar role.
- Experience in manual software testing.
- Strong troubleshooting and analytical thinking skills.
- Ability to reproduce issues and document bugs clearly and accurately.
- Strong written and verbal communication skills, with the ability to liaise effectively with diverse stakeholders.
- Excellent organisational skills and attention to detail.
- Experience collaborating with cross-functional teams (Product, QA, Engineering).
- High proficiency in Google Workspace, Microsoft Office Suite, and project management tools.
- Comfortable working independently during afternoon/evening hours.
Benefits
- 24 days holiday + bank holidays (increasing with tenure).
- Flexible working arrangements.
- Learning and development opportunities.
- Competitive salary and role progression opportunities.