- 7+ years of experience in support, maintenance of Tableau, Power BI, Alteryx environments
- Experience in administration, Installation, Configuration and migration of Tableau & Power BI applications
- Act as Single Point of Contact, support SME for the BI applications
- Should be able to manage and work with Offshore team members
- Experience with Backup & Restore of tableau server, upgradations, migrations
- Creating Sites, Users, User Groups, managing and granting access privileges
- Should be able to configure Tableau Server, Administration of users, configure email alerts on system failure
- Keeping the servers up to date with regular software patches and recommendations
- Experience in Analysing, Replicating, and finding out the root cause analysis of the issues.
- Good knowledge on Production Migration, resolving Performance Issues and report scheduling.
- Experience in working with tickets handling SLAs (P1/P2/P3)
- Experience in creating Database Connections, DSN configurations
- Experience in documenting the Processes, Change Implementations & Incidents
- Design and development of data visualizations using multiple tools like Tableau and Power BI
- Ability to work with business to deliver dashboards, as well as to train and evangelize the use of visualization
- Should be flexible with timings as per Client needs
- Experience working with Service Now, JIRA & Confluence or similar tools
- Ability to interact with Vendors
- Experience on working with Power BI Service, Workspaces, Excel Add-Ons on
- Development experience with Power BI, Tableau, Azure is desired