Miratech helps visionaries change the world by supporting digital transformation for large enterprises. We are a values-driven organization with a culture of Relentless Performance and a 99% project success rate.
Requirements
- Undergraduate degree or equivalent practical experience in Information Technology or a related field
- 4+ years of hands-on experience in CCaaS environments, including monitoring and troubleshooting contact center platforms
- Strong working knowledge of observability and monitoring tools such as Splunk and Zabbix
- 2+ years of AWS cloud experience, including Lambda, Application Load Balancers (ALBs), Amazon Connect, and CloudWatch
- Proficiency in at least one scripting language such as Python, Perl, or PowerShell
Benefits
- Culture of Relentless Performance
- Competitive Pay and Benefits
- Work From Anywhere Culture
- Growth Mindset
- Global Impact
- Welcoming Multicultural Environment
- Social Sustainability Values