The Sales Team Leader will lead a team of Customer Success Executives in converting new qualified leads into open and funded business current accounts for Allica Bank. The role involves providing line management, capacity planning, and coaching to support the team in delivering a great customer experience.
Requirements
- Line management experience
- Capacity planning
- Pipeline management
- Coaching and development
- Clear communication of Allica's value proposition
- Understanding of onboarding process and requirements
- Proactive learning of products and criteria
- Gathering feedback from customers and prospects
- Working with Growth, Marketing, and Data teams
- Delivering business plan and managing objectives
Benefits
- Full onboarding support
- Continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave