Company: Alpaca

Role: Sales Engineer MENA

Things you get to do:

  • Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders
  • Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements
  • Be comfortable working with senior leaders and C-level executives
  • Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle
  • Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities
  • Translate complex business and technical requirements into clear, simple solutions
  • Create sales support materials and documentation for new features and products
  • Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals
  • Lead demo strategy and execution, creating technical narratives that convert prospects into customers
  • Travel as needed to support sales activities and customer engagements
  • Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners

Who you are (must-haves):

  • Excited by the prospect of working in a startup environment; a self-starter who will take the lead in defining new processes where appropriate
  • 5+ years in a Sales Engineering, Solutions Engineering, or Partner Engineering client-facing role, with experience working at API or SaaS-first companies
  • Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON
  • Superior verbal and written communication skills in English
  • Ability to translate complex technical concepts into simple, understandable terms
  • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail