Smile Digital Health is seeking a Senior Product Marketing Manager (Market Intelligence) to join their team. The role will serve as the primary outside-in signal engine, gathering market intelligence and translating it into actionable insights for Marketing and Product Development. The successful candidate will have 8+ years of experience in Product Marketing, Market Intelligence, or a related field, and a track record of translating qualitative market insight into structured business cases.

Requirements

  • 8+ years in Product Marketing, Market Intelligence, or a related upstream/innovation function within SaaS, Healthcare IT, or a related domain
  • Post-secondary education in Marketing, Business or related field and/or equivalent work experience
  • Demonstrated experience designing or formalizing a VOC or market research program — not just participating in one
  • Track record of translating qualitative market insight into structured business cases, personas, or strategic recommendations
  • Familiarity with the health data and interoperability landscape — including payer, provider, and government/public health segments
  • Working knowledge of health data standards (HL7 FHIR) is a meaningful advantage; intellectual curiosity about these topics is a baseline requirement
  • Ability to hold a credible conversation with clinical, technical, and commercial stakeholders — and know which language to use with whom
  • Demonstrated expert in field research: comfortable initiating and sustaining 1:1 conversations with senior external stakeholders

Benefits

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
  • FHIR Study Program and Skillsoft Learning
  • Super HAPI Fun Club