Title: SmartCOMM Development Lead

We are looking for an experienced SmartCOMM Development Lead to join our team on a contract basis.

Lead SmartCOMM configuration & development (templates, shared content, XPath, rules)

Drive end-to-end delivery – design, build, testing & production readiness

Perform impact analysis & support large-scale template updates

Collaborate with onshore/offshore teams & ensure quality deliverables

Required:

8–10+ years of SmartCOMM experience in enterprise CCM

Strong expertise in templates, rules, XPath & integrations (JSON/XML)

Experience with CCM migrations & core system integrations

Nice to have: Insurance domain, SmartCOMM Cloud, go-live support