ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are looking for a Recruitment Specialist to support ABA Therapy services, initially focusing on Massachusetts. You will manage the end-to-end recruitment process, including reviewing resumes via Apploi, screening candidates, conducting interviews, collecting documentation, and onboarding new hires. This is a hands-on recruitment role requiring excellent organization, strong communication skills, and a warm, professional presence. You will be a key point of contact for candidates throughout their hiring journey.

PLEASE NOTE:

  • Working Hours:Monday – Friday | 9:00 AM – 6:00 PM EST (4:00 PM – 1:00 AM South African time – subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company).
  • You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  • Work Environment: This is a fully remote working role.

Job Responsibilities (but not limited to):

  • Review and screen resumes received through Apploi for ABA Therapy positions.
  • Assess candidate qualifications against role requirements and compliance standards.
  • Conduct initial candidate outreach and phone/video interviews.
  • Maintain consistent communication with candidates throughout the hiring process.
  • Collect required employment documentation and ensure onboarding compliance.
  • Manage candidate records accurately within Apploi and Passage Health systems.
  • Track recruitment metrics such as application volumes, interview ratios, and hires.
  • Collaborate with the client and internal stakeholders to align on hiring needs and priorities.
  • Serve as a warm, professional, and positive representative of the company.

Requirements

Industry Experience:

  • Previous experience in recruitment or talent acquisition is required.
  • Experience within the healthcare sector is advantageous.
  • Experience recruiting for ABA Therapy roles is a plus.

Soft Skills:

  • Excellent verbal and written English communication skills.
  • Upbeat, positive, and friendly personality with a professional phone presence.
  • Outgoing, warm, and patient approach when engaging with candidates.
  • Strong multitasking abilities and ability to manage multiple applications simultaneously.
  • Highly organized with strong attention to detail and follow-through.
  • Comfortable working independently in a remote environment.

Technical Skills:

  • Basic computer proficiency, including MS Office and Outlook.
  • Comfortable navigating recruitment platforms and systems.
  • Experience using Apploi and/or Passage Health is advantageous.
  • No advanced Excel skills required.

If you are not contacted within 14 working days, please consider your application unsuccessful.