Serve Robotics is looking for a Senior Reliability Operations Engineer to lead operational reliability by region, owning incident response, escalations, and Tier 2 support for robotic and cloud systems.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
  • 5+ years of professional experience in Reliability Operations, Site Reliability Engineering, DevOps, IT Operations, or a related technical support function
  • Strong proficiency with Linux, including navigating systems, reviewing logs, and performing diagnostics
  • Experience supporting distributed systems, cloud-hosted services, or production operational environments
  • Hands-on experience participating in incident response processes

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan