Position summary

We are seeking an Associate Director – Policy & Advisory (MEA–APAC) to lead and scale Crystal’s regulatory advisory and commercial presence across the region.

This is a senior, high-impact role at the intersection of regulatory strategy, client advisory, and revenue growth. You will be responsible for building and leading a regulatory compliance advisory capability, acting as Crystal’s regional ambassador to regulators and industry bodies, and driving strategic client relationships and commercial outcomes.

You will work cross-functionally with Sales, Product, and Marketing while owning a portfolio of key accounts and contributing directly to revenue through expansion and advisory engagements.

This is a remote, full-time role with regular regional and occasional international travel.

Duties and responsibilities

  • Lead the development of a Regulatory Compliance advisory arm for MEA–APAC markets, from strategic positioning to full-scale service delivery.

  • Build and maintain relationships with regulators, law-enforcement agencies, and financial authorities across MEA–APAC.

  • Represent Crystal in industry associations, working groups, and public-sector initiatives.

  • Monitor and analyse regulatory developments related to digital assets and financial services.

  • Translate regulatory changes into actionable insights for internal teams and clients.

  • Act as Crystal’s regional regulatory ambassador, strengthening public- and private-sector positioning.

  • Own and develop a portfolio of strategic clients across MEA–APAC.

  • Drive client retention, satisfaction, and long-term relationship growth.

  • Identify and execute upsell and cross-sell opportunities across existing accounts.

  • Carry and deliver against a quota focused on account expansion revenue.

  • Act as a trusted advisor to clients on regulatory and compliance matters.

  • Partner with Sales Executives on new opportunities and strategic deals.

  • Support deal progression through regulatory and compliance expertise.

  • Contribute to RFPs, regulatory questionnaires, and commercial proposals.

  • Lead and deliver advisory engagements on crypto-regulatory frameworks.

  • Design and deliver training programs for government and institutional clients.

  • Use advisory and training engagements to deepen relationships and unlock growth opportunities.

  • Conduct regulatory and market research to support strategy and client engagement.

  • Collaborate with Product, Sales, and Marketing on positioning.

  • Represent Crystal at events, webinars, and industry forums to drive visibility and opportunities.

  • Perform additional tasks and responsibilities as required by the management team of Crystal to support business objectives.

Requirements

  • 8+ years of experience in crypto/blockchain compliance, FinTech, SaaS, or RegTech.

  • Strong expertise in AML, compliance, and financial-services regulation.

  • Proven experience engaging with regulators and public-sector stakeholders across MEA–APAC.

  • Demonstrated ability to own client relationships and drive commercial outcomes (including quota responsibility).

  • Experience delivering advisory services and leading complex client engagements.

  • Strong understanding of financial institutions - exchanges, fintechs, banks, payment providers, or institutional crypto firms.

  • Excellent stakeholder management and executive-level communication skills.

  • Strong public speaking and training delivery capabilities.

  • Ability to operate strategically while remaining hands-on in execution.

  • Self-driven, commercially minded, and comfortable in a fast-paced, high-growth environment.

  • Ability to work independently in a remote setup and manage multiple priorities.

  • Willingness to travel regionally and internationally as required.