Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery.
What you’ll do
- First-line support: interaction with employees at their workplaces to perform initial task assessment and resolve local software and hardware issues
- Support of Symantec SES antivirus clients
- Printer support and troubleshooting printing issues
- Escalation of issues to higher support levels when they fall outside the area of responsibility
- Purchasing software, equipment, and services from local providers, as well as interaction with internet providers to resolve возникающие проблемы
- Maintaining records of office equipment and software assets
What you bring
- Administration of Windows, Linux, and macOS operating systems
- Understanding of basic OS mechanisms and solid knowledge of Microsoft Office products
- Understanding of how IP networks work and the ability to diagnose network issues
- Russian and English language proficiency at B2 level or higher
- Tools & Technologies: Windows, Linux, macOS, Microsoft Office, Adobe Acrobat, Symantec SES client
What you’ll get
- EDU corporate community (300+ members): tech communities, interest clubs, events, a small R&D lab, a knowledge base, and a dedicated AI track
- Licenses for AI tools: GitHub Copilot, Cursor, and others
- Expanded medical support for employees in Tashkent
- 19 working days of vacation per year, increasing to 21 days after two years in the company
- Corporate getaways and teambuilding activities
- Support during significant life events
- Referral bonuses for bringing in new talent
