BlueCross BlueShield of Tennessee is hiring a Quality Assurance Analyst that will enable quality, reliability, and governance for AI capabilities embedded throughout the Software Development Lifecycle (SDLC). This role focuses on validating AI‑driven tools and workflows used by engineering teams, with early expectations centered on delivering practical, high‑value patterns such as automated test generation and execution, along with AI‑based code scanning for potential vulnerabilities.

Rather than executing predefined test plans in isolation, the QA Analyst owns the test strategy for their work and serves as a quality enablement partner to the broader organization. They are intrinsically involved in reviewing requirements early, identifying gaps, and embedding testing approaches directly into SDLC tooling. The role validates systems and interfaces that support AI‑assisted development workflows, drawing on both traditional and modern testing techniques. Experience in UI testing is transferable and welcomed, as success in the role depends more on adaptability, test‑strategy thinking, and comfort working across tools such as ADO Testing, Neolode, Perfecto, Selenium, and RestAssured than on deep specialization in a single testing domain.

Through close collaboration with engineering, product, architecture, and security partners, the QA Analyst helps move the organization toward more automated, scalable, and consistent quality outcomes for AI‑enabled solutions.

Note:

  • Sponsorship is unavailable for this role.

  • Normal working hours must align to EST.

  • While this is a fully remote role, the final round of interviews must take place on-site in our Chattanooga, TN office.

Job Responsibilities

  • Understanding of entire project with the ability to prepare testing strategy and/or test plans, and perform testing as assigned including end-to-end validation by coordinating with multiple teams.
  • Understand and gather project requirements from the customer, both internal and external, creating and reviewing testing specification artifacts.
  • Review requirements and identify gaps/missing information and estimate small to medium projects using any one or more estimation techniques.
  • Derive scenarios for testing, design test cases using test design techniques, document test data requirements, identify and create test data, perform testing utilizing different testing techniques, and report results.
  • Hands-on experience of functional automation tools and/or performance automation tools.
  • Promotes and recommends improvements to the quality assurance standards.
  • Leads collaboration with stakeholders or product team to communicate test delivery artifacts, resultsand metrics.

Job Qualifications

Education

  • Bachelor's degree in information technology/software engineering or relevant work experience insoftware industry. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.

Experience

  • 3 years - Experience in Software Quality Assurance (SQA) or minimum 2 years in the SQA Analyst I role required.
  • 3 years - Experience in SQL Server or equivalent databases.
  • 3 years - Experience testing applications where no GUI testing was involved including API or web services; testing with back-end processing, file processing, and/or interfaces between systems required.
  • 3 years – Experience in test automation or performance including troubleshooting issues.
  • 2 year – Working experience with Agile delivery teams and associated methodologies.

Skills\Certifications

  • Familiar with processes and procedures using IT industry standards (i.e., ITIL, COBIT, IEEE, etc.)
  • Knowledge of quality assurance and testing methodologies
  • Skilled in DevOps tools and technologies
  • Exposure to cloud application platforms
  • Attention to detail and technical presentation skills
  • Strong interpersonal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas, and cultures.

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Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.