We are looking for a Customer Service Quality Expert to join our team in Stuttgart or remote (Germany-wide) in a full-time or part-time capacity with 30-40 hours per week.
Requirements
- Quality monitoring and analysis
- Feedback and coaching
- Process expertise
- Optimization driver
- Experience in service
- Excellent quality understanding
- Communication strength and coaching competence
- Handling complexity
- Structure and digital tools
- Analytical skills
Benefits
- Appreciation that is palpable
- Your style, your advantage
- Your loyalty counts
- Sport-life-balance
- Grow with us
- Workation available
- Vacation à la carte
- Mobil in everyday life