Delivery Hero is hiring an Associate Product Manager (AI) with relocation support to Berlin.

What you will do:

  • Manage the end-to-end development of AI Agent "skills", including pre-release QA and conversational quality optimization.
  • Conduct research and data analysis to identify journey friction and translate findings into actionable user stories.
  • Design and execute A/B tests on conversational flows to improve automation and user retention KPIs.
  • Align global product goals with local brand needs to ensure AI behaviors are culturally relevant across regions.
  • Partner with engineering and data science to define and monitor AI guardrails for technical safety and empathy in edge cases.

Requirements:

  • 2+ years of experience in product management, preferably in AI, SaaS, or e-commerce.
  • Technical understanding of how LLMs and Machine Learning models function.
  • Analytical fluency with the ability to translate SQL queries into product insights.
  • Ability to operate in a fast-paced, globally distributed environment with multiple stakeholders.
  • Must be based in or able to relocate to Berlin, Germany.

Nice to have:

  • Experience with conversational UI/UX design.

Conditions & benefits:

  • Hybrid working model with 2 days a week at the Berlin campus.
  • 27 days of annual holiday (increasing with years of service).
  • c1,000 educational budget, language courses, and access to Udemy Business.
  • Health checkups, meditation, gym, and bicycle subsidies.
  • Financial perks including Employee Share Purchase Plan and Corporate Pension Plan, plus public transportation discounts.
  • Relocation support for candidates moving to Berlin.