The Partner Manager serves as the primary liaison and advocate for Google for Education’s Professional Development (PD) partners. This role is focused on the qualitative health of the ecosystem: vetting applicants through rigorous material reviews, managing the ongoing partner relationships, and driving strategic alignment through shared business plans. You will bridge the gap between internal sales needs and partner capabilities, ensuring that partners are prepared to deliver high-impact training that drives product adoption.

Key Deliverables

  • Application & Quality Review: Conduct comprehensive reviews of new applicant submissions, specifically evaluating and rating training proposals, instructional plans/agendas, and trainer video recordings for engagement and pedagogical soundness.
  • Application Feedback: Customize and deliver constructive feedback communications for applications not meeting standards, coaching potential partners on how to meet the program's high quality standards.
  • Communication Management: Act as the primary responder for the group alias, providing timely support for all programmatic inquiries.
  • First Year Partner Coaching:Offer additional support for new PD Partners, especially sole proprietorships and small businesses establishing a PD business for the first time.
  • Strategic Relationship Management: Lead regular meetings with high-priority agnostic (non-reselling) PD Partners to gather feedback and align on plans that drive adoption goals.
  • Funding Support: Assist partners and FSRs with funding opportunities, verifying eligibility and ensuring partners understand service requirements for funding opportunities and FSRs are taking full advantage of the enablement programs available to them.

Key Skills

  • Excellent Communication Skills: Professional and empathetic writing skills to handle partner inquiries and provide clear, helpful feedback on their applications.
  • Constructive Reviewing: The ability to look at training materials (like a slide deck or a recording) and identify if it meets the program’s requirements for being engaging and organized.
  • Relationship Management: A positive attitude and the ability to act as a helpful peer to our partners, building trust and keeping them excited about the program.

Multi-tasking: The ability to switch between answering emails, meeting with partners. and reviewing new applications throughout the day.