Indirect Tax Technology Manager

We're hiring an Indirect Tax Technology Manager to support the ongoing configuration, maintenance, and operational management of OpenAI’s indirect tax technology environment. This role will focus on maintaining and enhancing indirect tax systems and workflows across billing, invoicing, ERP, and checkout processes to support OpenAI’s rapidly growing global business.

Requirements

• 5+ years of relevant experience supporting indirect tax technology, tax engines, or ERP-related tax processes.
• Experience working with enterprise tax engines such as Vertex or OneSource.
• Familiarity with indirect tax processes across billing, invoicing, ERP, and financial systems.
• Experience supporting tax system configurations, product mappings, taxability rules, and exemption management.
• Ability to troubleshoot system and tax calculation issues across multiple platforms and integrations.
• Experience executing testing and supporting system implementations or enhancements.
• Familiarity with Oracle, NetSuite, Stripe, or similar financial and billing platforms.
• Strong organizational skills with attention to detail and process documentation.
• Ability to work cross-functionally with Tax, Engineering, Finance, and external vendors.