We're looking for an experienced ATM Engineer to join our team. You will be responsible for deploying, configuring, and maintaining ATM devices and software - from acceptance testing of new ATMs and organizing installation and relocation, to ensuring stable operations through regular updates, technical support, and coordination with service partners.
This role requires a strong connection with the team and stakeholders, so fully remote work without travel is likely to be much less effective - so the ideal option would be relocation to Manila.
Responsibilities
Conduct testing and acceptance of new ATMs before deployment
Organize and oversee installation, configuration, and relocation of ATMs
Install and configure ATM software, including system and management components
Monitor and ensure timely updates of ATM management software
Perform technical maintenance and troubleshooting of ATMs
Organize and coordinate ATM repairs with service partners
Ensure compliance with SLA requirements in interaction with vendors and partners
Requirements
3+ years of experience in ATM engineering, support, or related roles in banking/fintech
Knowledge of ATM hardware, software platforms, and management tools
Experience with ATM software installation and configuration
Familiarity with operating systems and network configuration for ATM devices
Ability to coordinate vendors and service partners, ensuring SLA compliance
Strong problem-solving skills and technical mindset
Good communication and organizational skills
Will be a plus
Experience with XFS or low-level ATM device programming
Knowledge of EMV standards, cryptography, and key management for ATMs
Familiarity with ATM acquiring flows, ISO8583, and transaction processing basics
Hands-on experience with ATM monitoring systems and incident response
Certifications from ATM vendors (e.g., NCR, Diebold Nixdorf, GRG)