The Team Lead, Accounts Receivable Services supports the management team with the coordination of activities and operations of Accounts Receivable department. The position requires experience in insurance collections, training new users, and knowledge of denied claims and appeals process.

Requirements

  • High School diploma or equivalent required
  • Experience in insurance collections, including submitting and following up on claims for a Medical Practice, Medical Facility/Medical Billing Company, Ambulatory Surgical Center, and/or Hospital
  • Experience with training new users required
  • Knowledge of the denied claims and appeals process
  • Experience with practice management systems. EPIC PB, Allscripts and/or Cerner preferred
  • Extensive knowledge of individual payor websites, including Navinet and Novitasphere
  • Knowledge of Medical Terminology, CPT Codes, Modifiers and Diagnosis Codes
  • Ability to work well individually and in a team environment
  • Proficiency with MS Office. Must have basic Excel skillset.
  • Strong communication skills/oral and written
  • Strong organizational skills
  • Work independently from assigned work queues
  • Maintain confidentiality at all times
  • Maintain a professional attitude
  • Proficiency in Microsoft Office Suite
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required
  • Gracious and welcoming personality for customer service interaction