Senior Site Reliability Engineer

Overview

We are seeking a Senior Site Reliability Engineer to ensure the operational excellence and reliability of our production services. This role combines core SRE responsibilities with a specialization in generative AI technologies, focusing on AWS infrastructure, Kubernetes orchestration and observability platforms to support mission-critical systems.

Participation in the on-call support rotation is required for this role. The schedule is organized on a rotating basis, with each engineer covering one calendar week approximately once per month.

Responsibilities

• Provide operational support for production services, including on-call rotation and major incident handling
• Define, monitor and maintain Service Level Objectives (SLOs) and Indicators (SLIs) to ensure reliability
• Manage and operate AWS infrastructure, particularly Kubernetes clusters, using Infrastructure as Code
• Ensure the reliability and performance of microservices and event-driven architectures
• Manage, tune and optimize search and observability platforms, with a specific focus on OpenSearch performance
• Conduct root cause analysis (RCA) and drive problem management to prevent recurring issues
• Take ownership of production environments and reliability outcomes
• Collaborate with engineering teams to embed a reliability mindset across the organization

Requirements

• 3+ years of experience in Site Reliability Engineering or related operational roles
• Expertise in AWS services including EC2, EKS and ECS
• Proficiency in AWS Bedrock and OpenSearch
• Knowledge of IAM and AWS infrastructure management
• Skills in Infrastructure as Code using Terraform
• Background in container orchestration with Kubernetes
• Familiarity with observability tools such as Instana, CloudWatch and ELK
• Understanding of microservices, APIs and event-driven processing
• Capability to perform strong RCA and problem management
• Competency in SLO/SLI definition and reliability engineering practices
• Upper-Intermediate English language proficiency (B2)

Nice to have

• Familiarity with Ansible for configuration management

Georgia (Production)

We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact 
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
• Opportunity to work abroad for up to two months per year 
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events   

We invest in your growth

• Leadership development, career advising, soft skills and well-being programs 
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Udemy
• Free English classes with certified teachers 

We cover it all

• Participation in the Employee Stock Purchase Plan 
• Monetary bonuses for engaging in the referral program 
• Comprehensive medical & family care package   
• Five trust days per year (sick leave without a medical certificate)   
• Benefits package (sports activities, a variety of stores and services)

Kazakhstan (Prod)

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact 
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
• Opportunity to work abroad for up to two months per year 
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events   

We invest in your growth: 

• Leadership development, career advising, soft skills and well-being programs 
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Udemy
• Free English classes with certified teachers 
• Discounts in local language schools, including online courses for the Kazakh language

We cover it all:

• Participation in the Employee Stock Purchase Plan 
• Monetary bonuses for engaging in the referral program 
• Medical & family care package   
• Six trust days per year (sick leave without a medical certificate)   
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)

Kyrgyzstan (Prod)

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact 
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
• Opportunity to work abroad for up to two months per year 
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events 

We invest in your growth: 

• Leadership development, career advising, soft skills and well-being programs 
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Udemy
• Free English classes with certified teachers

We cover it all:

• Monetary bonuses for engaging in the referral program 
• Medical & family care package   
• Six trust days per year (sick leave without a medical certificate)   
• Coverage of psychology sessions of your choice
• Discounts for fitness clubs and sports programs
• Benefits package (sports activities, a variety of stores and services)

Armenia (Prod)

We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact  
• Enjoyable working environment, whether it is the vibrant office or the comfort of your home 
• Opportunity to work abroad for up to two months per year 
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events   

We invest in your growth

• Leadership development, career advising, soft skills and well-being programs 
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Udemy
• Free English classes with certified teachers    

We cover it all

• Participation in the Employee Stock Purchase Plan 
• Monetary bonuses for engaging in the referral program 
• Comprehensive medical & family care package   
• Four trust days per year for personal needs
• Discounts for fitness clubs
• Benefits package (hotels, restaurants, stores and services)

[epamgdo] Georgia (Cloud)

To discover more about Cloud practice at EPAM Georgia, visit this page.

[epamgdo] Georgia (Remote)

Experience the freedom of remote work from anywhere in Georgia, whether from the comfort of your home, our modern offices in Tbilisi and Batumi or a coworking space in Kutaisi.

[epamgdo] Kazakhstan (Remote)

Unlock the potential of remote work in Kazakhstan, giving you the flexibility to work from home or access our offices in Astana, Almaty or Karaganda.

[epamgdo] Kyrgyzstan (Remote)

Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek.

[epamgdo] Armenia (Remote)

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

[epamgdo] Georgia (About EPAM)

EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.

[epamgdo] Kazakhstan (About EPAM)

EPAM is a team of technologists and innovators united by a passion for technology. In Kazakhstan, we operate across all cities with offices in Astana, Almaty, and Karaganda and work with the world's leading companies from different industries. In 2023, EPAM received the Export Excellence Award at the esteemed Digital Bridge Awards, showcasing our commitment to excellence and innovation.

[epamgdo] Kyrgyzstan (About EPAM)

EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.

[epamgdo] Armenia (About EPAM)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.