Responsibilities:
Analyze sales operations and customer data flows to identify inefficiencies, risks, and opportunities for automation or control enhancement
Review and escalate suspicious activity in CRM or sales processes that may signal compliance risks
Extract and transform CRM data for reporting and investigation support
Provide timely ad-hoc reporting for business teams and management
Track and log ongoing investigations and compliance control checks
Stay updated on regulatory changes and incorporate updates into daily monitoring practices
Mandatory skills:
Bachelor’s or Master’s degree in Business, Data Science, Law, Compliance, or related fields
3+ years of experience in data analysis, compliance, audit or risk management
Advanced Excel and strong SQL skills.
Experience with data quality tools
Familiarity with data visualization tools (e.g., Power BI, Tableau).
Experience with CRM platforms Strong interpersonal skills with the ability to collaborate across functions
Preferred:
Experience conducting internal investigations.
Understanding of software industry compliance landscape.
Previous experience in Sales Enablement or Revenue Operations.
Skills with python (numpy, pandas, statsmodels, scipy)