ServiceRocket is seeking a Solutions Architect to join their team, working on complex, regulated industries such as energy, utilities, and critical infrastructure. The ideal candidate will have 8+ years of experience in technical consulting or solutions architecture and a proven track record guiding customers through significant technology and process change.

Requirements

  • 8+ years in technical consulting or solutions architecture (or 5 years with a Master's degree)
  • Proven track record guiding customers through significant technology and process change, including change management strategy
  • Experience mentoring other consultants or architects
  • Experience working with Operational Technology teams or in critical infrastructure environments (energy, utilities, oil & gas, mining, or manufacturing) is highly desirable
  • Familiarity with industrial cybersecurity frameworks — IEC 62443, NERC CIP, or Purdue/ISA-95 — or the demonstrated ability to build that knowledge quickly
  • Experience delivering in network-restricted or air-gapped environments where standard connectivity cannot be assumed

Benefits

  • Share the fruit program
  • Stock options
  • Health insurance
  • Retirement plan/funds saving
  • Career pathways program
  • Generous monthly fixed allowances
  • Generous PTO plus one cultural heritage and community day