IREV is looking for a Tech-savvy Integration Manager to ensure smooth client integrations and collaborate with clients and internal teams.
Responsibilities:
- Oversee and manage client software integrations, ensuring seamless setup, updates, and maintenance.
- Serve as the main point of contact for clients during the integration process, delivering timely support and resolving technical issues via chat, messaging apps, and a ticketing system.
- Work with API documentation to guide and support clients, ensuring successful API setups and integrations.
- Use Postman and other tools to test and troubleshoot integrations.
- Collaborate with internal development teams to diagnose and solve complex technical challenges.
- Keep clients updated on integration progress and address concerns.
Requirements:
- Advanced proficiency in English (Russian is a plus).
- At least 1 year of experience in technical support or client-facing roles, preferably in IT or marketing.
- Strong expertise in API management, Postman, and system integrations.
- Excellent problem-solving and communication skills; ability to work independently.
Benefits:
- Opportunity to join a fully bootstrapped SaaS company and shape its growth.
- Competitive compensation package.
- 21 working days of vacation per year.
- 7 paid sick leaves annually (no doctor's note required) + 14 flexible holiday days.
- Inclusive and adaptable company culture; team buildings and happy hours.