Mayflower is looking for a Senior IT Administrator to join the team in Limassol, Cyprus.

Key responsibilities:

Lead high-level incident resolution and service optimization
Handle escalated tickets from L1/L2 support teams
Conduct root cause analysis and implement proactive monitoring
Ensure SLA compliance across IT services
Collaborate with users, vendors, and stakeholders; mentor junior team members
Manage physical/virtual servers, cloud environments, networking (switches, firewalls, VPNs), and virtualization platforms
Perform capacity planning, performance tuning, security hardening, and DR testing
Deploy automation tools (e.g., Terraform) for availability and scalability
Maintain enterprise backup strategies, coordinate failover procedures and restore drills; monitor RTO/RPO and retention policies

Requirements:

5+ years of IT administration experience
System administration and network engineering background
Experience with VPNs, SaaS systems, user access lifecycles, and end-user support (on-site & remote)
Procurement and vendor management experience
Advanced English (written & spoken)

Nice to have:

Conditions & benefits:

EU-based employment contract + 3-year Cyprus work visa with family support
Opportunity for EU passport after 4 years of residency
Full relocation package (flights + 1 month company-covered accommodation for you and your family)
Performance reviews twice a year, bonuses, salary adjustments
Private medical insurance for you and your family; corporate mobile plan; psychological support
50% coverage of school/kindergarten fees for children; sports benefits; in-house e-scooters & bike rentals
Professional growth: language courses, conferences, training, coaching; modern office in Limassol city center; free breakfasts & lunches

Senior IT Administrator

Job description