Genesys empowers organizations to create the best experiences for their customers and employees through its AI-powered Experience Orchestration platform. The company offers great benefits and perks like larger tech companies, while allowing employees to make a larger impact on the company and take ownership of their work.

Requirements

  • Manage inbound lead flow by prioritizing, organizing, and supporting timely follow up to maximize conversion into qualified opportunities
  • Analyze prospect data to identify qualification signals and deliver insights that improve lead routing and engagement strategies
  • Conduct targeted account and contact research to uncover buying signals and support early stage opportunity development
  • Maintain CRM data integrity to ensure accurate pipeline visibility and enable effective forecasting and reporting
  • Develop and refine outreach messaging that improves response rates and aligns with brand positioning
  • Support cross functional initiatives that enhance workflow efficiency, reporting accuracy, and response processes
  • Observe and synthesize product demonstration insights to strengthen understanding of customer use cases and value drivers
  • Partner with Sales and Marketing teams to drive coordinated campaign follow up and improve lead lifecycle management

Benefits

  • Competitive salary
  • Paid time off
  • 401(k) or other retirement plan
  • Health insurance
  • Other benefits and perks like larger tech companies