We are looking for a Senior Business Analyst to join our team and lead the delivery of complex, high-impact solutions for clients in the U.S. market.

In this role, you will work directly with stakeholders, drive discovery and decision-making, and ensure business needs are translated into clear, actionable solutions. This position requires strong ownership, excellent communication skills, and solid experience in outsourcing environments.

Key Responsibilities

  • Lead client communication and facilitate workshops, interviews, and discovery sessions
  • Elicit, analyze, and validate business needs, challenging assumptions where necessary
  • Translate business requirements into structured documentation (business, user, solution levels)
  • Propose optimal solutions aligned with business goals and constraints
  • Ensure alignment between stakeholders and delivery teams throughout the project lifecycle
  • Support teams during implementation and clarify requirements when needed

Required Qualifications

  • Higher education degree (technical degree is a plus)
  • 7+ years of experience as a Business Analyst
  • 5+ years of experience working with U.S. clients or the U.S. market
  • 4+ years of direct, regular client communication (mandatory)
  • 3+ years of experience in B2B projects with direct client interaction
  • Strong experience in outsourcing (at least 50% of BA career)
  • Experience across the full requirements lifecycle (elicitation, analysis, documentation, validation)
  • Ability to work with business, user, and solution-level requirements
  • Experience with complex systems (CRM, ERP, integrations, etc.)
  • Strong knowledge of Agile (Scrum, Kanban)
  • English level: C1 or higher
  • Strong stakeholder management, negotiation, and facilitation skills

Nice to Have

  • Experience in a Product Owner role
  • Experience with fixed-price projects
  • Understanding of market and competitor analysis
  • Cross-domain business experience

What We Expect

  • High level of ownership and accountability
  • Structured and analytical thinking
  • Ability to work independently in a client-facing role
  • Confidence in challenging stakeholders and driving decisions

What We Offer:

  • Engaging and challenging projects.

  • Competitive market salary based on your experience and skills.

  • Corporate English courses to enhance your language proficiency.

  • Monthly office parties for team bonding.

  • A friendly and collaborative work environment.

Feel free to reach out to CleverDev Software at any time!

Vacancy for the future