At LeverX, we have had the privilege of working on over 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for an SAP User Assistance Developer/ Technical Writer to join us. Let’s see if we are a good fit for each other!

What we offer:

  • 89% of projects use the newest SAP technologies and frameworks, e.g., S/4HANA Cloud, BTP, CPI, RAP, CDS, and OData.
  • 98% of active development projects, with rare short-term support contracts.
  • Expert communities and internal courses.
  • Market-based compensation and regular performance reviews.
  • Valuable perks to support your growth and well-being.

Required skills:

  • 2+ years of experience in writing and producing user assistance deliverables for software products and services.
  • University degree in technical writing, technical documentation, translation, or an equivalent field of study.
  • Willingness to adapt quickly to change and acquire knowledge.
  • Strong independent working skills combined with the ability to collaborate effectively in a diverse global team.
  • Excellent attention to detail and organizational skills.
  • Excellent written and verbal English communication skills (С1).

Nice-to-have skills:

  • Experience with DITA-based content management systems.
  • Understanding of basic UI/UX concepts and practices.

Responsibilities:

  • Create and maintain high-quality user assistance (UA) deliverables to help users understand complex SAP software. These deliverables include, but are not limited to: terminology, UI text, user guides, multimedia content, API docs, and in-app help.
  • Participate in and drive innovative projects to improve UA deliverables, processes, and content.
  • Work closely with product management and development teams to deliver clear, concise, and accurate content.
  • Build deep product knowledge, stay current with new trends and skills in user assistance, and share your learnings with the team.
  • Collect and analyze feedback from customers and stakeholders to continuously improve content.
  • Be the advocate for user experience in your interactions with product management, development, and UX teams.

Планируемое рабочее место на перспективу.