The Mapping City/Country Expert role supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.
Requirements
- Communicate with internal teams and external partners
- Create city-level transit data policies
- Identify user expectations, data gaps, and transit-related issues
- Improve transit data models
- Validate and review updated transit data
- Edit and maintain different types of transit data
- Resolve complex mapping and transit data issues
- Support Program Managers in communication with data providers and partners
- Conduct field research to verify transit information and user issues
- Support outage and alert management for assigned cities
- Manage city-specific data pipelines
- Create country-specific guideline documents
- Provide local expertise for mapping policies and regional regulations
- Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats
- Review and troubleshoot mapping and operational issues
- Act as a point of contact for country-specific mapping questions
- Perform quality audits and identify operational errors
- Review imported mapping data before system integration
- Collaborate with internal teams to ensure correct political and regional formats are applied