The IT Service Manager will contribute to the effective management of business customers' equipment, daily service quality assurance, and decision-making improvement in a remote work management team.
Requirements
- Experience working with Windows, macOS equipment centralized management and resolving 2nd level (L2) requests
- Technical knowledge in automating recurring tasks
- Familiarity with centralized management tools (Intune, RMM, MDM)
- Good command of Lithuanian and English languages (spoken and written)
- Ability to independently take technical decisions and work with business customers
Benefits
- Additional health insurance and pension savings plans
- Workation: the opportunity to work from any EU country for up to 30 days per year
- Additional paid vacation days based on work experience (up to 5 additional days)
- Discounts on Telia services, including free home internet
- Partner offers and discounts (SPA, cafes, events)
- Telia Children's Club: summer camps for employees' children
- Company-sponsored sports activities (yoga, basketball, running)
- Internal training, leadership programs, and colleague work observation opportunities