Overview

We are seeking a Senior Business Analyst to help deliver Salesforce Sales Cloud solutions by translating business needs into actionable Agile work items. You will partner with stakeholders to shape scope, maintain a prioritized backlog, and ensure end-to-end traceability—apply now.

Responsibilities

  • Translate business requirements into clear Agile user stories with acceptance criteria
  • Prioritize and maintain the product backlog with the Solution Architect and Project Manager
  • Clarify scope by defining in-scope and out-of-scope functionality
  • Identify dependencies and communicate impacts to planning and delivery
  • Ensure traceability between business requirements, user stories, configuration, and testing outcomes
  • Align stakeholders on requirements, priorities, and scope decisions
  • Support Agile planning by preparing well-structured backlog items for delivery

Requirements

  • 3+ years of experience as a Business Analyst translating business requirements into Agile user stories
  • Experience supporting Salesforce Sales Cloud initiatives or requirements for Sales Cloud features
  • Strong requirements traceability skills across requirements, user stories, configuration, and testing outcomes
  • Strong analytical skills to identify dependencies and clarify in-scope vs out-of-scope functionality
  • Upper-Intermediate English proficiency (B2) for daily collaboration and documentation

[GTS] Benefits (generic, except India)

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn